Sporting Chance Prize Draw Complaints Policy

Your feedback

We welcome you to contact us with your comments, suggestions and complaints.

Complaints are especially important to us because they help us to see where the Sporting Chance Prize Draw could improve.

We promise to deal with complaints as quickly as we can.

How to complain

You can email your complaint to [email protected]

We will always do our best to resolve any complaint as soon as we can. If we can't do this, because the information we need is not to hand, or because we need to carry out further investigation, then we will make a record of your complaint and agree the best way and time to contact you.

If your complaint is still unresolved

Please let us know, in writing, and tell us what you wish to do next.

Thank you

We appreciate the opportunity to discuss any complaints. Sporting Chance Prize Draw is still in its early years of operation, so we particularly welcome the opportunity to learn and improve our service.